Why does error 264 happen on one device?

Error 264 can appear on a single device if you have multiple browser tabs open with Roblox, or if a previous game session did not close properly. The Roblox session from your last game may still be registered as active on the servers.

Can someone else trigger error 264 on my account?

Yes. If someone else is using your Roblox account on another device at the same time you will both get error 264. If this is happening without your knowledge change your password immediately and enable 2-step verification.

How is error 264 different from error 273?

They are very similar. Error 264 specifically refers to the same account being launched in a new game session while already active. Error 273 more broadly indicates the account is being used on another device. In practice the fixes are identical.

Will signing out of all sessions fix error 264?

Yes. Go to roblox.com, click Settings, then Security, then Sign out of all other sessions. This terminates every active session on your account. Wait 30 seconds then try launching Roblox again.

⚠️ Error 264

How to Fix Roblox Error 264

Same account launched on multiple devices.

●Frequency: Moderate

Quick Answer

Error 264 means Roblox detected your account is already active on another device or browser session. Roblox only allows one active game session per account at a time.

?What Does Error 264 Mean?

Error 264 means Roblox detected your account is already active on another device or browser session. Roblox only allows one active game session per account at a time.

Category:account

Frequency:Moderate

Platform:All Platforms

What Causes Error 264?

Two devices logged in

You or someone else is playing Roblox on a different device with the same account.

Previous session not closed

A previous game session did not close properly and is still registered as active.

Multiple browser tabs

Two Roblox tabs open in the same or different browsers.

⚡Try These First — Quick Fixes

Sign out of all sessions at roblox.com/settings

Close all other browser tabs with Roblox open

Wait 2 minutes for previous session to expire

If none of these work, follow the detailed guide below.

How to Fix Error 264— 4 solutions

Log out of all devicesGo to roblox.com > Settings > Security > Sign out of all sessions. This closes every active session linked to your account.

Close other browser tabsClose any other browser tabs or windows with Roblox open.

Wait 2 minutesSometimes the previous session takes a minute to expire on Roblox's servers. Wait and try again.

Change your passwordIf someone else is using your account without permission, change your password immediately.

Fix by Operating System

🪟Fix for Windows

1Close all browser tabs with Roblox open
2Open Task Manager and end any RobloxPlayerBeta.exe processes
3Go to roblox.com > Settings > Security > Sign out of all sessions
4Wait 60 seconds then relaunch Roblox on this device only

Frequently Asked Questions

Still getting error 264?

Report it and we will investigate and update this guide within 24 hours.

Report Error →

Related Error Codes

Error 273Account is being used on another device.

⚠️

Error 264 — Error 264 — Account Already in Use

Last reviewed: May 2026 · Verified by AskRoblox team

← All Error Codes Check Server Status →

← Back to all Roblox error codes

Player Tips & Community

Tips sourced from Reddit and Discord. Have a tip? Submit it below.

💬Join Discord

FFixItBlox

Discord38m ago

before u do anything else for any roblox error: close completely, clear cache, restart. fixes 80% of errors in under 2 minutes fr

TTechSavvyRblx

Reddit2h ago

changing dns to 8.8.8.8 fixed error 279 for me permanently. took 2 mins and hasnt come back since. try this before reinstalling

CConnectionFixer_

Discord5h ago

antivirus causes more roblox errors than people think. add roblox as an exception before anything else if ur getting random disconnects

EErrorHunter22

Reddit8h ago

vpn was causing literally every connection error i had. turned it off and everything worked first try. check that before anything else

XxXRobloxFixerXx

Discord11h ago

error 267 is not always ur fault. sometimes its a game anticheat bug. rejoin on a different server first before assuming something is wrong

QQuickFixOnly

Reddit4h ago

this error page has the best os specific fixes ive found. windows steps are actually different from mobile which most sites dont cover

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